Refund policy
Return & Exchange Policy
At Rari Collectives, we strive to ensure you love every purchase you make with us. Please read our policy carefully before placing an order.
Returns
We currently do not offer returns or refunds on any products once they have been sold.
All purchases made on our website are considered final sale.
Exchanges
We do offer exchanges in case:
- You received a damaged product
- You received the wrong item
- There is a size issue (if applicable)
Exchange Conditions
To be eligible for an exchange:
- The request must be made within 48 hours of delivery
- The item must be unused, unwashed, and in its original packaging
- Proof of purchase and product images/videos must be provided
Non-Exchangeable Items
We do not offer exchanges on:
- Used or washed products
- Products damaged after use
- Sale or discounted items
- Customized/personalized products
How to Request an Exchange
To request an exchange, please contact us at:
Email: vedsons.online@gmail.com
WhatsApp/Phone: 95864 44550
Include:
- Your order number
- Reason for exchange
- Clear photos/videos of the product
Our team will review your request and guide you through the process.
Shipping for Exchanges
Customers may be responsible for exchange shipping charges unless the mistake was from our side.
Cancellation Policy
Orders once placed cannot be cancelled after they are processed or shipped.